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Glan Arís Privacy and Cookie Policy

At Glan Arís, we strongly believe in the responsible use of information we collect about individuals. Our policies and procedures are designed to protect the confidentiality and security of personal information. The material below sets out our privacy policy and describes how we treat the information we receive about you if you become a current or former Glan Arís customer, or apply for any of our products or services.

This privacy notice discloses the privacy practices for Glan Arís, part of the Donnelly Group. This privacy notice applies solely to information collected by our group and it will notify you of the following:

  1. What personally identifiable information is collected from you, how it is used and with whom it may be shared.

  2. What choices are available to you regarding the use of your data.

  3. The security procedures in place to protect the misuse of your information.

  4. How you can correct any inaccuracies in the information.



The data we collect depends on how our services are used. Sometimes we receive data directly, such as when a customer account is created or we receive an email. Other times, we get data by recording interactions with our services by, for example, using technologies like cookies and web beacons. We also get data from third parties, like our financial partners or identity verification services.

The collection and use of data from a variety of sources is essential to our ability to provide our services – and to help keep the services safe. Data is critical in helping us to increase the safety of your online payments, and reduce the risk of fraud, money laundering and other harmful activity.


Data We Collect

We call data that identifies, or that could reasonably be used to identify, you as an individual as “Personal Data”. We collect personal data in different ways. For example, we collect personal data when a business registers with our business.  A customer may make payments or conduct transactions online or a person responds to our company emails. We also receive personal data from other sources, such as our partners, financial service providers, identity verification services, and publicly available sources. Personal data does not include data that has been aggregated or made anonymous such that it can no longer be reasonably associated with a specific person. The personal data that we may collect includes:

  • Contact details, such as name, postal address, telephone number, email address;

  • Financial and transaction Data, such as credit or debit card number, and bank account information; and

  • Other Personal Data, such as date of birth, etc.

We call data other than personal data “other data”. We collect other data through a variety of sources. One of our sources for other data is cookies and other technologies that record data about the use of our websites, websites that implement our services, and the use of our services generally. Other data that we may collect include:

  • Browser and device data, such as IP address, device type, operating system and Internet browser type, screen resolution, operating system name and version, device manufacturer and model, language, plug-ins, add-ons and the version of the services you are using;

  • Transaction data, such as purchases, purchase amount, date of purchase, and payment method;

  • Cookie and tracking technology data, such as time spent on the services, pages visited, language preferences, and other anonymous traffic data; and

  • Company data, such as a company’s legal structure, product and service offerings, jurisdiction, company records, and information submitted through the service.



Right to object

Individuals have the right to object to the processing of personal data in relation to them, even if they have previously consented, unless the information being processed the data is:

  • Necessary for the purpose of completing a contract

  • Needed for compliance with a legal obligation

  • Needed to protect the vital interests of the data subject or another natural person

  • Necessary for the performance of a task carried out in the public interest

  • Necessary for the purposes of the public interests

In all situations, this policy will be in compliance with Data Protection Guidelines.




We take precautions to protect your information. When you submit sensitive information to our Company, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (01) 8908100 or


Retention Period

We will retain personal data for the period necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law. Please note that we have a variety of obligations to retain the data that you provide to us, including to ensure that transactions can be appropriately processed, settled, refunded or charged-back, to help identify fraud and to comply with anti-money laundering and other laws and rules that apply to us and to our financial service providers. Accordingly, even if you close your account, we will retain certain data to meet our obligations. There may also be residual data that will remain within our databases and other records, which will not be removed.


Jurisdiction and Cross-Border Transfer

Our services are focused in Ireland and the common EU area and data (including personal data) may be stored and processed in service providers who have operations outside of the EU which may have data protection rules that are different from those within the EU. However, we will take measures to ensure that any such transfers comply with EU data protection laws and that your data remains protected to the standards described in this privacy policy. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal data.


Data Processing Responsibilities

We may collect, use and disclose certain personal data about customers when acting as the user’s service provider. Our users are responsible for making sure that the customer’s privacy rights are respected, including ensuring appropriate disclosures about third party data collection and use. To the extent that we are acting as a user’s data processor, we will process personal data in accordance with the terms of our agreement with the user and the user’s lawful instructions.


Cookie Policy

What is a cookie?

A cookie is a text-only string of data that is entered into the cookie file or “memory” of the web browser on your computer. It will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number.


How do we use cookies on this website?

We use cookies to help our website remember who you are so you do not have to log in multiple times to access our members area.


How can you manage the use of cookies on this website?

All browser technologies enable you to manage the cookies in the cookie folder of your browser. This means that you can either delete cookies from your cookie folder once you have finished your visit at our site or you can set your preferences with regard to the use of cookies before you begin surfing our website. Please note that deleting or rejecting cookies may affect your user experience of our website for example you may be asked to re-enter some information e.g. your name and password to use some pages.


Updates to this Privacy Policy and Notifications.

We may periodically change this Privacy Policy. Any changes are effective when we post the revised Privacy Policy on the Services.

We may provide you with disclosures and alerts regarding the Privacy Policy or personal data collected by posting them on our website.


If you feel that we are not abiding by this privacy policy, you should contact us immediately via

Thank You

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